Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, and your rights regarding it. It applies to all interactions with the Simple Signature website and services.

2. Data Controller

Simple Signature (simplesignature.email) is the controller of your personal data. For any privacy-related matters, you can contact us at:
Email: yo@simplesignature.email

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract: Processing necessary for the performance of our contract with you (providing email signature services)
  • Legitimate Interests: Maintaining and improving our services, ensuring security
  • Consent: Where you have explicitly agreed to the processing of your data
  • Legal Obligation: Where we need to comply with a legal or regulatory obligation

4. Data We Collect

We only collect the data necessary to provide our services, including:

  • Contact Information: Email addresses or other details you provide when contacting us
  • Payment Data: Payment information is securely processed via LemonSqueezy
  • Usage Data: Basic server logs such as browser type and operating system, to maintain functionality and security
  • Service Data: Email signature configurations and preferences you create while using our service

5. Third-Party Services

We use the following third-party services to operate our website:

Payment Processing

Security and Bot Prevention

Infrastructure and Hosting

  • Provider: Cyon (Switzerland)
  • Purpose: Website hosting and content delivery
  • Location: All data is hosted in Switzerland

6. Cookies

We use only essential cookies required for the website to function:

  • Session Cookies: To maintain your login status and security
  • Functional Cookies: To remember your signature preferences

We do not use cookies for tracking or advertising purposes. You can disable cookies in your browser settings, though this may impact site functionality.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

  • Account data: Retained while your account is active
  • Payment data: Retained as required by tax laws (typically 10 years)
  • Usage logs: Deleted after 30 days
  • Inactive accounts: Data is anonymized or deleted after 3 months of inactivity

8. Your Rights

Under data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, contact us at yo@simplesignature.email. We will respond to your request within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • HTTPS encryption for all data transmission
  • Secure data storage in Switzerland
  • Regular security assessments
  • Access controls and authentication measures

10. Data Breach Procedures

In the event of a data breach that risks your rights and freedoms, we will:

  • Notify relevant supervisory authorities within 72 hours
  • Inform affected users without undue delay
  • Provide information about the breach and steps taken to mitigate risks

11. Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect or process data from children under 16. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to remove such information.

12. International Data Transfers

Your data is primarily stored and processed in Switzerland. When we transfer data outside Switzerland or the European Economic Area (EEA), we ensure adequate safeguards are in place through:

  • Standard Contractual Clauses approved by the European Commission
  • Transfers to countries with adequate data protection as determined by the European Commission
  • Explicit consent for specific transfers

13. Automated Decision Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significant effects on you.

14. Changes to This Policy

We may update this policy occasionally. Significant changes will be communicated via email or website notice. The most current version will always be available on our website, with the last update date clearly indicated.

15. Contact Us

For any questions about this privacy policy or our data practices, please contact us at yo@simplesignature.email.

Last updated: November 25, 2024